Creating exceptional journeys

Privacy Policy

Effective From 1st Nov 2026

At Ewora Private Limited, we believe every exceptional journey begins with trust. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how Ewora Private Limited collects, uses, stores, shares & protects your personal information when you visit our website, contact us, request our services, make an enquiry, or engage with us for travel, MICE, corporate travel, concierge or related services. By using our website or providing your information to us, you acknowledge the practices described in this Privacy Policy.

Who We Are

Ewora Private Limited is a travel and hospitality company providing customised travel experiences, MICE solutions, corporate travel, luxury journeys and concierge services.

For the purposes of this Privacy Policy, “Ewora”, “we”, “our” or “us” refers to the applicable Ewora Private Limited legal entity providing the relevant service.

Website: www.ewora.com
Email: hello@ewora.com
Registered Office: Suite No.7B, 7th Floor, 'B' WING Parsn Manere, 442, Mount Road (Anna Salai), Chennai-600006 Tamil Nadu. India.

Information We Collect

We collect information that is necessary to respond to your enquiries, plan and deliver our services, communicate with you and improve your experience.

Information You Provide

Depending on the service you request, this may include:

Personal Details

  • Full name
  • Email address
  • Phone number
  • Address
  • Date of birth
  • Nationality
  • Gender, where required for a travel service

Travel Information

  • Passport details
  • Visa information
  • Travel dates
  • Destinations
  • Flight preferences
  • Hotel and accommodation preferences
  • Transportation requirements
  • Traveller information
  • Special travel requirements

MICE & Corporate Information

  • Company name
  • Designation
  • Event requirements
  • Number of delegates
  • Destination and venue preferences
  • Event dates
  • Accommodation requirements
  • Transportation requirements
  • Conference and meeting requirements
  • Budget and other event preferences

Concierge Information

  • Visa and passport information
  • Travel insurance requirements
  • Flight and hotel preferences
  • Car and transportation requirements
  • Cruise and rail preferences
  • Sightseeing and activity preferences

We request only information that is reasonably necessary for the service or purpose for which it is collected.

Information Collected Automatically

When you visit the Ewora Private Limited website, certain technical information may be collected automatically, such as: IP address; browser type and version; device type; operating system; pages visited; referring website; approximate location; date and time of access; and website interaction and usage information.

This information helps us understand how visitors use our website, improve performance, maintain security and enhance the user experience.

How We Use Your Information

We may use your information to:

  • Respond to enquiries and requests
  • Prepare travel proposals and quotations
  • Plan and customise itineraries
  • Process travel bookings
  • Arrange flights and accommodation
  • Coordinate transportation
  • Facilitate visa and passport services
  • Arrange travel insurance
  • Coordinate cruise, rail and sightseeing services
  • Plan and manage MICE events
  • Manage corporate travel programmes
  • Coordinate delegates and event participants
  • Communicate booking and itinerary information
  • Provide customer support
  • Improve our services and website
  • Prevent fraud and misuse
  • Maintain business and transaction records
  • Comply with applicable legal and regulatory requirements

MICE & Corporate Travel Information

MICE and corporate travel may require Ewora Private Limited to process information relating to employees, executives, delegates, guests, speakers and other event participants.

This information may be used to coordinate corporate meetings, conferences and conventions, incentive travel, dealer and channel meets, product launches, exhibitions and roadshows, leadership retreats, team offsites, destination events, business travel, accommodation, group transportation, and event registration and on-site support.

Where information is provided to Ewora Private Limited by a company or organisation, that organisation is responsible for ensuring that it has the appropriate authority or permissions to provide such information.

How We Share Your Information

To deliver the services you request, we may share relevant information with trusted service providers and partners, including airlines; hotels and resorts; venues; destination management companies; transportation providers; visa and passport service providers; travel insurance providers; cruise operators; rail operators; tour and sightseeing providers; event production partners; payment providers; technology and hosting providers; professional advisers; and other authorised travel and hospitality partners.

We aim to share only the information reasonably required for the relevant service or purpose.

We do not sell your personal information as a commercial product.

International Data Transfers

Ewora Private Limited facilitates domestic and international travel. As a result, your information may need to be shared with service providers located in India or outside India, including providers in your destination country.

For example, passport or traveller information may need to be provided to an airline, hotel, visa service provider, destination management company or other service provider to fulfil your booking or requested service.

Where applicable, such processing and transfers will be handled in accordance with applicable data protection requirements.

Cookies & Similar Technologies

The Ewora Private Limited website may use cookies and similar technologies to improve functionality, understand website usage and enhance your experience. Cookies may be used for:

Essential Cookies

Required for basic website functionality and security.

Analytics Cookies

Help us understand website traffic and visitor behaviour.

Functional Cookies

Remember preferences and improve website functionality.

Marketing Cookies

Where applicable, help us understand marketing performance and deliver relevant communications.

You may manage or disable cookies through your browser settings or available cookie controls. Disabling certain cookies may affect website functionality.

Marketing Communications

If you have provided the appropriate permission, Ewora Private Limited may contact you with information about new destinations, travel experiences, holiday packages, luxury journeys, MICE solutions, corporate travel services, special offers, travel updates, and events and announcements.

You may unsubscribe from promotional communications at any time using the unsubscribe option provided or by contacting us.

Data Security

We take reasonable technical, organisational and administrative measures designed to protect personal information against unauthorised access, disclosure, alteration, loss, misuse or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing requested services, completing bookings, maintaining travel and business records, providing customer support, resolving disputes, meeting legal and regulatory obligations, and protecting our legitimate business interests.

When information is no longer required, we will take reasonable steps to securely delete, anonymise or dispose of it, subject to applicable legal requirements.

Your Rights & Choices

Subject to applicable law, you may have rights concerning your personal information, including the right to:

  • Request information about personal data we process
  • Request correction of inaccurate information
  • Request deletion where applicable
  • Withdraw consent where processing is based on consent
  • Raise a privacy-related concern
  • Exercise other rights available under applicable data protection laws

The DPDP Act establishes rights for individuals concerning their personal data, including access-related rights and grievance mechanisms. Where consent is the basis for processing, the applicable framework contemplates withdrawal of consent, and the withdrawal mechanism should be reasonably accessible.

To exercise an applicable right, contact us using the details provided below.

Third-Party Websites & Services

The Ewora Private Limited website may contain links to third-party websites, booking platforms, airlines, hotels, tourism organisations, payment providers, social media platforms or other external services.

These third-party websites operate under their own privacy policies and terms. Ewora Private Limited is not responsible for the privacy practices, security or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

Social Media

Ewora Private Limited may maintain profiles or provide social sharing features through third-party social media platforms. Interactions with these platforms are governed by their respective terms and privacy policies.

Please avoid sharing sensitive personal information through public social media comments or messages. For confidential travel or booking information, please contact Ewora Private Limited through our official communication channels.

Children's Privacy

Ewora Private Limited's website is not specifically directed toward children. Where travel services involve minors, their information may be provided by a parent, legal guardian, corporate client or another authorised individual for the purpose of arranging the requested travel or event services.

We encourage parents and guardians to ensure that information relating to minors is shared only where necessary for the requested service.

Payment Information

Where payments are made through third-party payment gateways, payment information may be processed directly by the relevant payment provider.

Ewora Private Limited may receive transaction-related information necessary to confirm or administer a booking but does not intend to store full payment card information unless specifically required and lawfully permitted for a particular service.

The privacy practices of the relevant payment provider will also apply to information processed by that provider.

Visa, Passport & Travel Documents

Certain Ewora Private Limited services may require copies or details of passports, visas, identification documents, photographs or other travel documentation.

Such information may be shared with relevant airlines, embassies, consulates, visa processing partners, hotels, authorities or other service providers where necessary to provide the requested service.

We encourage customers to provide only genuine and accurate documents and information.

Changes to This Privacy Policy

Ewora Private Limited may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, legal or regulatory requirements, and data protection practices.

The updated policy will be published on this page with a revised Last Updated date. Where required by applicable law, we may also provide additional notice or obtain consent for material changes.

Contact & Privacy Requests

If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact us:

General Enquiries: info@ewora.com

Phone: +91 7092312525

Address:

1. Chennai
Suite No.7B, 7th Floor, 'B' WING Parsn Manere, 442, Mount Road (Anna Salai), Chennai-600006 Tamil Nadu. India.

2. Hyderabad
Padhukas Co-working Space, 2nd Floor, Reliance Humsafar Building, Rd No.11, Banjara Hills, Hyderabad-500034 Telangana. India.

3. Bangalore
Kaizen Workspace, 1st Floor, 5AC-614, 2nd Cross Rd, HRBR Layout 2nd Block, Banaswadi, Bengaluru-560043 Karnataka. India.

4. Delhi
Sparkhub, G1/87, Dal Mil Road Uttam Nagar, New Delhi - 110059. India.

5. Mumbai
Pranik Chambers, A-511, Saki Vihar Road Sakinaka, Andheri (E), Mumbai-400072 Maharashtra. India.

Privacy / Grievance Contact

Name: Keerti

Email: info@ewora.com

We aim to respond to valid privacy requests within the timeframe required by applicable law.

Your Privacy. Our Commitment.

At Ewora Private Limited, we believe trust is at the heart of every exceptional journey. We are committed to handling your information with care, transparency and responsibility, so you can travel with confidence.

Your Trust Matters Always

At Ewora Private Limited, great experiences begin with trust. We are committed to handling your personal information with care, transparency, and responsibility. Explore our Privacy Policy to understand how we collect, use, and protect your information.

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MICE • TRAVEL • EXPERIENCES

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