Terms & Conditions

These terms apply to enquiries, quotations, and bookings made with Ewora Private Limited. Please read them carefully and request clarification before confirming a booking.

Important: This is a general draft. The final booking confirmation, supplier conditions, and destination-specific rules may contain additional terms. Have this page reviewed for your business and applicable law before publishing.

1. Enquiries and Quotations

Prices, itineraries, accommodation, transportation, inclusions, and availability are indicative until confirmed in writing by Ewora Private Limited. A quotation may change due to availability, exchange rates, taxes, supplier changes, or travel dates.

2. Booking Confirmation and Payment

A booking is confirmed only after Ewora Private Limited provides written confirmation and any required advance payment has been received. Payment deadlines, balances, and accepted payment methods will be stated in the quotation or invoice.

3. Package Inclusions and Exclusions

Only services explicitly listed as included in the final itinerary or booking confirmation are included. Visa fees, insurance, personal expenses, optional activities, meals, transfers, or taxes are excluded unless expressly stated.

4. Traveller Documents and Responsibilities

Travellers are responsible for ensuring passports, visas, permits, and other required travel documents are valid and available. Entry requirements are set by relevant authorities and may change.

5. Changes and Special Requests

Changes to names, dates, routes, accommodation, or other booking details are subject to availability and supplier approval. Additional costs or administrative fees may apply.

6. Cancellation and Refunds

Cancellation charges, refund eligibility, and refund timelines depend on the confirmed booking terms and supplier policies. Please refer to the separate Cancellation & Refund Policy and your booking confirmation.

7. Delays and Events Beyond Control

Ewora Private Limited Private Limited is not responsible for delays, cancellations, or service interruptions caused by circumstances beyond reasonable control, including severe weather, government actions, strikes, public health restrictions, or supplier operational issues. Ewora Private Limited will provide reasonable assistance within the scope of booked services.

8. Health, Safety, and Travel Insurance

Travellers should consider appropriate travel insurance covering medical expenses, cancellations, baggage, and disruptions. Activity-specific safety requirements must be followed.

9. Independent Suppliers

Some services are delivered by independent suppliers. Their terms may apply in addition to these website terms.

10. Website Content

Images, descriptions, itineraries, and prices are provided for general information and may differ from final confirmed services. Errors and omissions may be corrected without prior notice.

11. Privacy

Personal information submitted through Ewora Private Limited's website is handled according to the applicable privacy policy and relevant data-protection requirements.

12. Contact

For questions, contact Ewora Private Limited through the Contact Us page.